How do we know you have the proper insurance?
We do business with many Hospitals, Rehab Centers, and Nursing Homes. They are constantly asking for updated information. We can [...]
What does “Door through Door” mean?
It means we go into the Home/Facility and pick the patient up. Then we go to the Dr. Office/ Hospital [...]
What forms of payment do you accept?
Visa/ MC Amex and Discover. Also Paypal and of course cash.
Are all costs like Tolls, Taxes included in the quote?
Yes. Any incidental driving costs are included in the price quote.
What is your cancelation policy?
We are 100% refundable up until 1 hour before the appointment. Then its 50% the fare.
Do you do Bariatric Transport?
Yes, up to 500 lbs.
Do your drivers have clean driving records?
Yes! Our insurance will not accept a driver who has any marks on their record. We do not hire someone [...]
Do you wait for me to finish my appointment?
No, our rates are based on us dropping you off and returning when you are ready. We never make you [...]
Do you accept insurance?
No, however we can help you write letters to get reimbursement. Some companies will accept this and reimburse you for [...]
Do I have to take off work and travel along on my Mom/Dads appointment?
No, As long as your loved one is coherent and can sign for themselves they can go by themselves.